I visited your church
today. Let me tell you how this
happened.
I saw your church earlier in
the week as I was driving around lost. I found you on your website but couldn’t
easily find out address and service times so I had to ‘google’ you to find up
the address and phone number. I called the church hoping to speak to a person
but listened to your “list of menu options” for service times, and got myself
and my three children ready on time.
We’re new in town, and this
is the fourth church we’ve visited. We
step inside, hopeful. Perhaps here I’ll find
help teaching the Word to my children.
Perhaps here we’ll grow spiritually.
Or maybe we’ll receive the same welcome we got at the other churches.
“Good morning! And isn’t it a fantastic day!” says the greeter, handing us programs.
“Yes. I’m so glad it’s cooling off.”
“Are you visiting?” he asks.
“Yes. We just moved here.”
“Isn’t that grand!” He says, stepping back and looking over our
shoulders. “Mr. Charlie! And how are you today?”
Evidently everyone has taken
the same greeter class. Again and again
someone offers a limp hand saying, “I’m so glad you came,” without smiling at
all, quickly moving on, job finished. I
am itching to ask about the women’s Bible study, choir practice, and Sunday
school. But then they’re gone, chatting
with a good friend in the next pew.
After wandering around
between Sunday school and church, trying to find a door to the sanctuary that
doesn’t open into the choir loft, we’re late.
The sanctuary is nearly full, but there’s one empty row – at the very
front. So we walk past hundreds of eyes,
“new people” on parade.
As I settle the kids, a
lady on the end whispers to someone behind her, “I just don’t know where John
and Steve are going to sit now.” I chose
the deacon’s row. I cringe and turn,
searching for another pew to move my family to, but the place is packed and the
music is starting.
After the service, I buckle
my children into the car, pile the take-home papers and Bible on the dash, and
I start to cry.
This is a true story. I have been an active church member, serving
in a number of capacities before we had to move to a new state. I have visited four churches over the last three
months, and I am frustrated and disheartened enough to quit church
altogether. Why has it been so difficult
to find a new church home?
After our experience, I’ve
come up with four things pastors, Sunday School teachers, and folks in the pews
can do to help visitors feel at home.
1. Develop a greeting ministry
with the visitor, not the greeter, in mind. This
goes beyond shaking hands and handing out programs. This extends to escorting me to my children’s
classes, answering questions about the different ministries of the church, and
seeing to any obvious needs I may have.
2. Choose hospitality over
visitation. I’d rather have someone from the church
invite me to their house, so I can get to know them a little better and so I
don’t feel I am and my house (which wasn’t unpacked yet) is on inspection.
3. Recognize Sunday School as an initial
contact point. Often a visitor’s
first experience with a new church is dropping a child off at Sunday
School. Greeting new students and their
parents warmly, with interest, is encouraging.
Adult Sunday School teachers also serve as important first contacts. We attended one Sunday School class for a few
weeks. In those weeks, only one couple
learned our names. The rest smiled that
little smile that told us, “I’m so glad you came, but I’m not really interested
in you.”
4. Become visitors for a day. Those who have belonged to the same church
for several years may not remember what being a visitor is like. A simple exercise can re-sensitize you; visit
a church where no one knows you. Go
outside your community, outside your denomination. Go without knowing what to wear or what
ministries are available. Pay attention
to how you’re received.
Welcoming someone new does
not happen automatically. It involves
intentionally setting aside natural habits to show genuine caring. It involves welcoming your visitors in same
way that Christ would: with open hearts.
THINGS
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